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Sofas
Fabric Sofas
Leather Sofas
Corner Sofas
Recliner Sofas
Sofa beds
Chairs
New in
Sofasizer
Accessories
Cushions
Rugs
Tables
Lighting
Inspire Me
Sofological Blog
Autumn Arrivals
Our sofas in your homes
Find a Store
Responsibility
Environment
Plan Tree
Sofa Rescue
Product
People
Charity
More
Order direct & Advice
What is Sofology?
Always Low Prices
Inside Matters
Delivery
Payment Options
Sofashield
Sofaglide
Aftersales support
Careers at Sofology
Sofa Collection
Call to Order
Clearance
<html lang=""><head><title>sofology</title><link rel="canonical" href="https://form.jotform.com/201251862077048"/><link rel="alternate" type="application/json+oembed" href="https://www.jotform.com/oembed/?format=json&url=http://www.jotform.com/form/201251862077048" title="oEmbed Form"/><link rel="alternate" type="text/xml+oembed" href="https://www.jotform.com/oembed/?format=xml&url=http://www.jotform.com/form/'201251862077048" title="oEmbed Form"/><meta property="og:title" content="sofology"/><meta property="og:url" content="http://www.jotform.com/form/201251862077048"/><meta property="og:description" content=""/><meta name="slack-app-id" content="AHNMASS8M"/><link id="default-css" type="text/css" rel="stylesheet" href="https://cdn.jotfor.ms/stylebuilder/default.css?402f6ad8"/><link id="form-css" type="text/css" rel="stylesheet" href="https://cdn.jotfor.ms/stylebuilder/201251862077048.css?themeID=5975ff3acf3bfe0bdb66ceb1&smartEmbed=1"/><style> body { overflow: hidden; } body ul, body ol { list-style: none; } body { opacity: 0; } </style><link rel="shortcut icon" href="https://cdn.jotfor.ms/favicon.ico"/><meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0"/><meta http-equiv="Content-Type" content="text/html; charset=utf-8"/><script src="https://browser.sentry-cdn.com/5.12.1/bundle.min.js" integrity="sha384-y+an4eARFKvjzOivf/Z7JtMJhaN6b+lLQ5oFbBbUwZNNVir39cYtkjW1r6Xjbxg3" crossOrigin="anonymous"></script><script>window.FORM_MODE = "cardform";</script></head><body class="jfCardForm notLoaded isSmartEmbed cf-minimal"><div class="js-pressEnterHint isHidden" style="color:white;position:absolute;z-index:1;bottom:29.5%;left:37.2%;display:none">You can always press Enter⏎ to continue</div><div id="fullscreen-toggle" class="jfForm-fullscreen"></div><div id="jfQuestion-proxy" class="forFullScreen"></div><div> <script src="https://cdnjs.cloudflare.com/ajax/libs/punycode/1.4.1/punycode.min.js"></script> <script src="https://cdn.jotfor.ms/static/prototype.forms.js" type="text/javascript"></script> <script src="https://cdn.jotfor.ms/static/jotform.forms.js?3.3.17537" type="text/javascript"></script> <script type="text/javascript"> JotForm.init(function(){ JotForm.newDefaultTheme = false; JotForm.loadEmbedStyle(201251862077048, "{\"3090c31e9431c364d4b2d619a3c03169\":{\"smartStyle\":{\"actions-bg\":\"#222b24\",\"general-showFormTitle\":0,\"pageBg-colorBegin\":\"rgba(255,255,255,0)\",\"pageBg-colorEnd\":\"rgba(255,255,255,0)\"},\"inlineStyle\":[]}}"); JotForm.alterTexts({"nextButtonText":"next","prevButtonText":"Previous","progressMiddleText":"of","reviewBackText":"Back to Form","reviewSubmitText":"Review and Submit","seeAllText":"See All","submitButtonText":"Submit"}); JotForm.alterTexts({"couponApply":"Apply","couponBlank":"Please enter a coupon.","couponChange":"","couponEnter":"Enter coupon","couponExpired":"Coupon is expired. Please try another one.","couponInvalid":"Coupon is invalid.","couponValid":"Coupon is valid.","shippingShipping":"Shipping:","taxTax":"Tax:","totalSubTotal":"Subtotal:","totalTotal":"Total:"}, true); JotForm.clearFieldOnHide="disable"; JotForm.submitError="jumpToFirstError"; }); JotForm.prepareCalculationsOnTheFly([null,{"description":"Where the return label should be sent","name":"yourEmail","qid":"1","subLabel":"example@example.com","text":"Your Email","type":"control_email"},null,null,{"description":"Please enter your order reference number","name":"orderReference","qid":"4","subLabel":"","text":"Order Reference","type":"control_textbox"},{"description":"","name":"reasonsFor5","qid":"5","subLabel":"","text":"Reasons for return","type":"control_dropdown"},{"description":"","name":"whichItems","qid":"6","subLabel":"","text":"Which item(s) are you returning?","type":"control_textbox"},{"description":"","name":"retailerref","qid":"7","subLabel":"","text":"retailerref","type":"control_textbox"}]); setTimeout(function() { JotForm.paymentExtrasOnTheFly([null,{"description":"Where the return label should be sent","name":"yourEmail","qid":"1","subLabel":"example@example.com","text":"Your Email","type":"control_email"},null,null,{"description":"Please enter your order reference number","name":"orderReference","qid":"4","subLabel":"","text":"Order Reference","type":"control_textbox"},{"description":"","name":"reasonsFor5","qid":"5","subLabel":"","text":"Reasons for return","type":"control_dropdown"},{"description":"","name":"whichItems","qid":"6","subLabel":"","text":"Which item(s) are you returning?","type":"control_textbox"},{"description":"","name":"retailerref","qid":"7","subLabel":"","text":"retailerref","type":"control_textbox"}]);}, 20); </script> </div><div class="jfForm-wrapper"><div class="jfForm-backgroundContainer"></div><div class="jfForm-backgroundUnderlay"></div><div class="jfForm-backgroundOverlay"></div><div class="jfForm-background"><div class="jfForm-background-mask"></div></div><div class="jfWelcome-wrapper" role="banner"><div class="jfWelcome"><div class="jfWelcome-imageWrapper"><img src="https://www.jotform.com/uploads/clicksit/form_files/Sofology_logo%20(1).5eb126bc442ee2.31319331.png" alt="Returns" class="jfWelcome-image"/></div><div id="header_welcomePage" class="jfWelcome-header form-header" data-component="header" style="opacity:1">Returns</div><div id="subHeader_welcomePage" class="jfWelcome-description form-subHeader">Returns</div><div class="jfWelcome-sectionInfo"><span class="jfWelcome-sectionInfo-questionCount"></span><span class="jfWelcome-sectionInfo-text"></span></div><div class="jfWelcome-buttonWrapper"><button class="jfWelcome-button" id="jfCard-welcome-previous" style="display:none"></button></div><div class="jfWelcome-buttonWrapper"><button class="jfWelcome-button" id="jfCard-welcome-start" style="display:inline">START</button></div></div></div><div class="jfForm-logo" role="img" aria-hidden="true"><img src="https://www.jotform.com/uploads/clicksit/form_files/Sofology_logo%20(1).5eb126bc442ee2.31319331.png" alt="sofology"/></div><form role="main" class="jotform-form" id="201251862077048" name="form_201251862077048" action="https://submit.jotformeu.com/submit/201251862077048/" method="post"><input type="hidden" name="formID" value="201251862077048"/><ul class="jfForm-all form-section page-section form-all" id="cardAnimationWrapper"><li class="form-line" data-type="control_textbox" id="id_4"><div id="cid_4" class="jfCard-wrapper"><div class="jfCard" data-type="control_textbox"><div class="jfCard-index"><div>1</div></div><div class="jfCard-question"><div class="jfQuestion-fullscreen isHidden" aria-hidden="true" role="button" aria-label="fullscreen mode" tabindex="-1"></div><label for="input_4" class="jfQuestion-label isLeftAlign" id="label_4"><span class="jsQuestionLabelContainer jfQuestionLabelContainer">Order Reference</span><span class="jfRequiredStar">* <span class="jfRequiredStar-message">This field is required.</span></span></label><span class="jfQuestion-description" id="input_4_description"><span>Please enter your order reference number</span></span><div class="jfCard-mobileError jsMobileErrorWrapper"></div><div class="jfQuestion-fields"><div class="jfField" data-type="textbox"><input type="text" id="input_4" name="q4_orderReference" data-type="input-textbox" class="form-textbox validate[required] jfInput-input" size="20" value="" data-component="textbox" required="" aria-required="true" aria-describedby="input_4_description" aria-labelledby="label_4"/><label class="jfField-sublabel " for="input_4"></label></div></div></div><div class="jfCard-actions"><button style="display:none" type="button" class="jfInput-button forPrev u-left" data-component="button" aria-label="Previous">Previous</button><button style="display:block" type="button" class="jfInput-button forNext u-right" data-component="button" aria-label="next">next</button><button style="display:none" type="submit" class="jfInput-button forSubmit form-submit-button u-right" data-component="button" aria-label="Submit">Submit</button><div class="cf"><div class="jfCard-actionsNotification" aria-live="polite"><div class="jfPressEnter isHidden" aria-hidden="true">Press<br/>Enter</div></div></div><div class="jfCard-disableSubmitError"></div></div></div></div></li><li class="form-line" data-type="control_email" id="id_1"><div id="cid_1" class="jfCard-wrapper"><div class="jfCard" data-type="control_email"><div class="jfCard-index"><div>2</div></div><div class="jfCard-question"><div class="jfQuestion-fullscreen isHidden" aria-hidden="true" role="button" aria-label="fullscreen mode" tabindex="-1"></div><label for="input_1" class="jfQuestion-label isLeftAlign" id="label_1"><span class="jsQuestionLabelContainer jfQuestionLabelContainer">Your Email</span><span class="jfRequiredStar">* <span class="jfRequiredStar-message">This field is required.</span></span></label><span class="jfQuestion-description" id="input_1_description"><span>Where the return label should be sent</span></span><div class="jfCard-mobileError jsMobileErrorWrapper"></div><div class="jfQuestion-fields questionMode"><div class="jfField" data-type="email"><input type="email" id="input_1" name="q1_yourEmail" class="form-textbox validate[required, Email] forEmail jfInput-input hasSublabel" autoComplete="email" size="30" value="" data-component="email" required="" aria-required="true" aria-describedby="input_1_description"/><label class="jfField-sublabel " for="input_1" id="sublabel_input_1">example@example.com</label><div class="jfCardTooltip js-tooltipContainer"><div class="js-tooltipMessageContainer-info"></div><div class="js-tooltipMessageContainer-error"></div><div class="jfCardTooltip-close js-tooltipCloseButton"><span class="iconSvg icon_error "><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 326 326"><g data-name="Layer 2"><g data-name="Layer 1"><path class="fail-outer" d="M163,0C73.12,0,0,73.12,0,163S73.12,326,163,326s163-73.12,163-163S252.88,0,163,0Z"></path><path class="fail-inner" d="M227.6,98.4a14.75,14.75,0,0,0-20.86,0L163,142.14,119.26,98.4A14.75,14.75,0,1,0,98.4,119.26L142.14,163,98.4,206.74a14.75,14.75,0,1,0,20.86,20.86L163,183.86l43.74,43.74a14.75,14.75,0,1,0,20.86-20.86L183.86,163l43.74-43.74A14.75,14.75,0,0,0,227.6,98.4Z"></path></g></g></svg></span></div></div></div><div class="jfEmailVerify-loading"><span class="loadingDot"></span><span class="loadingDot isD2"></span><span class="loadingDot isD3"></span></div></div></div><div class="jfCard-actions"><button style="display:block" type="button" class="jfInput-button forPrev u-left" data-component="button" aria-label="Previous">Previous</button><button style="display:block" type="button" class="jfInput-button forNext u-right" data-component="button" aria-label="next">next</button><button style="display:none" type="submit" class="jfInput-button forSubmit form-submit-button u-right" data-component="button" aria-label="Submit">Submit</button><div class="cf"><div class="jfCard-actionsNotification" aria-live="polite"><div class="jfPressEnter isHidden" aria-hidden="true">Press<br/>Enter</div></div></div><div class="jfCard-disableSubmitError"></div></div></div></div></li><li class="form-line always-hidden" data-type="control_dropdown" id="id_5"><div id="cid_5" class="jfCard-wrapper"><div class="jfCard" data-type="control_dropdown"><div class="jfCard-index"><div>3</div></div><div class="jfCard-question"><div class="jfQuestion-fullscreen isHidden" aria-hidden="true" role="button" aria-label="fullscreen mode" tabindex="-1"></div><label for="input_5" class="jfQuestion-label isLeftAlign" id="label_5"><span class="jsQuestionLabelContainer jfQuestionLabelContainer"><strong>Reasons for return</strong></span></label><span class="jfQuestion-description" id="input_5_description"><span></span></span><div class="jfCard-mobileError jsMobileErrorWrapper"></div><div class="jfQuestion-fields"><div class="jfField" aria-hidden="false"><select name="q5_reasonsFor5" data-component="dropdown" id="input_5" tabindex="-1" class="form-dropdown" aria-labelledby="label_5 sublabel_input_5"><option selected="" value=""></option><option value="Looks different on website">Looks different on website</option><option value="Ordered more than one size">Ordered more than one size</option><option value="Arrived too late">Arrived too late</option><option value="Doesn’t fit me">Doesn’t fit me</option><option value="Doesn’t suit me">Doesn’t suit me</option><option value="Received incorrect item">Received incorrect item</option><option value="Parcel damaged on arrival">Parcel damaged on arrival</option><option value="Faulty/Poor Quality">Faulty/Poor Quality</option></select><div class="jfInput-dropdown isDrawer" datatype="multiselect" role="presentation"><div class="jfDropdown-wrapper" tabindex="0" role="button" aria-haspopup="true" aria-labelledby="label_5 sublabel_input_5 jfDropdown-chip-input_5"><div class="jfDropdown-chipContainer"><span class="jfDropdown-chip isSingle" id="jfDropdown-chip-input_5"></span></div><span class="jfDropdown-toggle"></span></div><div id="jfDropdown-optionList-5" class="jfDropdown-optionListWrapper forDrawer"><ul name="q5_reasonsFor5" data-component="dropdown" role="listbox" class="jfDropdown-optionList form-dropdown"><li role="option" style="height:36px" data-value="" class="jfDropdown-optionListItem"></li><li role="option" data-value="Looks different on website" class="jfDropdown-optionListItem">Looks different on website</li><li role="option" data-value="Ordered more than one size" class="jfDropdown-optionListItem">Ordered more than one size</li><li role="option" data-value="Arrived too late" class="jfDropdown-optionListItem">Arrived too late</li><li role="option" data-value="Doesn’t fit me" class="jfDropdown-optionListItem">Doesn’t fit me</li><li role="option" data-value="Doesn’t suit me" class="jfDropdown-optionListItem">Doesn’t suit me</li><li role="option" data-value="Received incorrect item" class="jfDropdown-optionListItem">Received incorrect item</li><li role="option" data-value="Parcel damaged on arrival" class="jfDropdown-optionListItem">Parcel damaged on arrival</li><li role="option" data-value="Faulty/Poor Quality" class="jfDropdown-optionListItem">Faulty/Poor Quality</li></ul></div></div><label class="jfField-sublabel " for="input_5"></label></div></div></div><div class="jfCard-actions"><button style="display:block" type="button" class="jfInput-button forPrev u-left" data-component="button" aria-label="Previous">Previous</button><button style="display:block" type="button" class="jfInput-button forNext u-right" data-component="button" aria-label="next">next</button><button style="display:none" type="submit" class="jfInput-button forSubmit form-submit-button u-right" data-component="button" aria-label="Submit">Submit</button><div class="cf"><div class="jfCard-actionsNotification" aria-live="polite"><div class="jfPressEnter isHidden" aria-hidden="true">Press<br/>Enter</div></div></div><div class="jfCard-disableSubmitError"></div></div></div></div></li><li class="form-line always-hidden" data-type="control_textbox" id="id_6"><div id="cid_6" class="jfCard-wrapper"><div class="jfCard" data-type="control_textbox"><div class="jfCard-index"><div>4</div></div><div class="jfCard-question"><div class="jfQuestion-fullscreen isHidden" aria-hidden="true" role="button" aria-label="fullscreen mode" tabindex="-1"></div><label for="input_6" class="jfQuestion-label isLeftAlign" id="label_6"><span class="jsQuestionLabelContainer jfQuestionLabelContainer">Which item(s) are you returning?</span></label><span class="jfQuestion-description" id="input_6_description"><span></span></span><div class="jfCard-mobileError jsMobileErrorWrapper"></div><div class="jfQuestion-fields"><div class="jfField" data-type="textbox"><input type="text" id="input_6" name="q6_whichItems" data-type="input-textbox" class="form-textbox jfInput-input" size="20" value="" data-component="textbox" aria-required="false" aria-describedby="input_6_description" aria-labelledby="label_6"/><label class="jfField-sublabel " for="input_6"></label></div></div></div><div class="jfCard-actions"><button style="display:block" type="button" class="jfInput-button forPrev u-left" data-component="button" aria-label="Previous">Previous</button><button style="display:block" type="button" class="jfInput-button forNext u-right" data-component="button" aria-label="next">next</button><button style="display:none" type="submit" class="jfInput-button forSubmit form-submit-button u-right" data-component="button" aria-label="Submit">Submit</button><div class="cf"><div class="jfCard-actionsNotification" aria-live="polite"><div class="jfPressEnter isHidden" aria-hidden="true">Press<br/>Enter</div></div></div><div class="jfCard-disableSubmitError"></div></div></div></div></li><li class="form-line always-hidden" data-type="control_textbox" id="id_7"><div id="cid_7" class="jfCard-wrapper"><div class="jfCard" data-type="control_textbox"><div class="jfCard-index"><div>5</div></div><div class="jfCard-question"><div class="jfQuestion-fullscreen isHidden" aria-hidden="true" role="button" aria-label="fullscreen mode" tabindex="-1"></div><label for="input_7" class="jfQuestion-label isLeftAlign" id="label_7"><span class="jsQuestionLabelContainer jfQuestionLabelContainer">retailerref</span></label><span class="jfQuestion-description" id="input_7_description"><span></span></span><div class="jfCard-mobileError jsMobileErrorWrapper"></div><div class="jfQuestion-fields"><div class="jfField isFilled" 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class="jfCard-disableSubmitError"></div></div></div></div></li><li style="display:none">Should be Empty:<input type="text" name="website" value="" aria-hidden="true"/></li></ul></form></div><div class="jStaticItems"></div><input type="hidden" aria-hidden="true" id="simple_spc" name="simple_spc" value=""201251862077048-201251862077048""/><div class="jfProgress progress-animate" id="cardProgress" aria-hidden="true" role="navigation" aria-label="Progress Bar"><span class="jfProgressLine"><span class="jfProgressLine-inner jsFeedbackProgressLine" style="width:100%"></span></span><span class="jfProgress-itemWrapperLine "></span><span id="jsSubmitError" class="jfProgress-formError"></span><div class="jfProgress-itemWrapper " role="list"><div class="jfProgress-itemCell" role="listitem"><div class="jfProgress-item" data-index="0" role="link" tabindex="0"><div class="jfProgress-itemCircle"><span class="jfProgress-itemPulse"></span></div><span class="jfProgress-itemLabel">Question Label</span><span class="jfProgress-statusIcon"><span class="iconSvg icon_check "><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 326 326" class="check-outer"><g data-name="Layer 2"><g data-name="Layer 1"><path d="M163,0C73.12,0,0,73.12,0,163S73.12,326,163,326s163-73.12,163-163S252.88,0,163,0Z"></path><path d="M237.88,108.5a13.49,13.49,0,0,0-19.08,0l-80.38,80.38-31.23-31.22a13.49,13.49,0,0,0-19.08,19.09l40.77,40.76a13.5,13.5,0,0,0,19.08,0l.34-.34h0l89.56-89.56a13.49,13.49,0,0,0,0-19.08Z" class="check-inner" style="fill:#fff"></path></g></g></svg></span></span></div></div></div><div class="jfProgress-info"><span class="jfProgress-infoContent" id="cardProgressToggle" role="button" aria-label="See all"><span class="jfProgress-infoContentText"><span class="cardProgress-currentIndex" id="cardProgress-currentIndex">1 </span><span class="cardProgress-questionCount cardProgress-middleText">of</span><span class="cardProgress-questionCount" id="cardProgress-questionCount"> 5</span><span 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