Most popular questions
- How do I check for updates on my delivery?
- How do I change the date of my delivery
- What is the warranty on my sofa?
- I was given an expected delivery date - when will this be confirmed?
- Can you remove my old sofa?
- What time will my delivery arrive?
- How will I know my delivery is on the way?
- I want more delivery dates to choose from
- What does the estimated delivery date in MySofology mean?
- My sofa is making squeaks, creaks or noises
Raise a query
If you need help with an order you have placed or a product you have purchased, browse our online support portal here.
With detailed product information, care guides and much more at your fingertips, you can find the help you need, when you need it.
I have a delivery query
I have a general query
I need product support
Call us
If you can’t find the answer to your query in our online support portal, you might prefer to talk to one of our Sofologists over the phone.
Our customer support team are on hand to help with any enquiries, including queries about delivery.
Speak to a Sofologist today by calling 03444 81 81 81.
We're open Mon to Fri: 08:30 - 18:30, Sat: 09:00 - 17:00, Sun: 09:00 - 13:00
