Found a role that feels like the perfect fit? Great! Simply hit ‘Apply Now’ and submit your application. We’ll ask for a few key details and your CV / a quick video application / portfolio depending on the role you are applying for.
Once you’ve applied, our team will carefully review your application. We don’t use AI to filter candidates - real people read every application, looking for the right skills, experience, and attitude to match the role. If you’re a great fit, we’ll be in touch to invite you to the next stage.
Our interviews are a two-way conversation - we want to get to know you, and it’s also your chance to learn more about us. This could be a phone chat, a video call, or a face-to-face interview. Expect competency or scenario-based questions (STAR is a great technique to use!), and feel free to ask us anything too!
We believe in keeping you in the loop. After your interview, we’ll aim to get back to you as quickly as possible with feedback and let you know the next steps. If you’re successful, we’ll guide you through everything you need to know before joining us.
Once you’ve accepted your offer, we’ll start getting everything ready for your first day. From onboarding to meeting your new team, we’ll make sure you feel right at home from the moment you arrive.
We know it’s tempting to copy and paste, but a personalised application makes a real difference. Take a moment to align your skills and experience with what we’re looking for - it shows us you’re serious about the opportunity.
How do I apply for a job at Sofology?
Applying is easy! Click here to view our current open roles. From there, you’ll be guided through the application process.
Do I need previous experience to apply?
That depends on the role! Some positions require specific experience, but many are all about attitude, personality, and a willingness to learn. If you’re passionate about great customer experiences and love working in a team, we’d love to hear from you.
I don’t tick every box on the job description, should I still apply?
Absolutely! If you’re excited about the role and believe you’d be a great fit, go for it. We hire people, not just CVs, and we’ll support your development along the way.
What happens after I submit my application?
Once you’ve applied, our team will carefully review your application. If you’re shortlisted, we’ll be in touch about the next steps, which could include a phone chat, a video interview, or a face-to-face meeting.
What if I need support with my application because of my disability?
During your application you will be asked if you need support. If you select yes, a Talent Partner will contact you via your preferred method
What should I expect in a Sofology interview?
Our interviews are a friendly and engaging conversation - nothing scary! We’ll ask about your experiences, your skills, what you might do in a certain situation and how you’d add to our culture. We might also ask scenario-based or competency questions, so using the STAR technique can help to structure your answers.
What should I wear to my interview?
We don’t expect you to turn up in a suit. Just wear something smart-casual that makes you feel comfortable and confident.
How can I prepare for my interview?
A little bit of preparation goes a long way! Take a look at our website, learn about our values, and think about some examples that showcase your skills. Most importantly - relax and be yourself!
From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.
Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.
We’re a courageous brand with ambition and drive. We’ll never settle for second best and always strive for more.
