Delivery
Delivery

Delivery

We offer delivery 7 days a week, from 7am to 7pm. For sofa deliveries made to UK mainland addresses (including Northern Ireland and the Scottish Highlands) this fee will be £99 per order.*

*See T&Cs for details and exclusions

    Getting a delivery date

    Getting a delivery date

    Our sofas are expertly handmade by craftsmen, and this takes time, so initially we will only be able to give you a rough estimate of when your sofa may be delivered. This date is for guidance only, so you have an idea as to when you’ll receive your sofa. Our suppliers will send us confirmation that your sofa is ready and we will then confirm your delivery date once we know when it will arrive at our depot. We’ll then give you delivery dates to choose from, so you can pick a day and time that works for you.

    Sofarescue

    Removal of your old sofa

    We recommend Clearabee for furniture collection and sofa recycling. They will collect your old furniture and ensure it’s disposed of responsibly, with 100% of the sofa being diverted from landfill. You can pay for Clearabee’s services on their website, and you’ll be able to organise collection of your old sofa in time for your new Sofology sofa to arrive.

    Clearabee logo
    Find out more
    Prepare for Delivery Day

    Prepare for Delivery Day

    Before delivery day, we’d recommend making sure the path you’ve chosen for delivery is clear of any obstructions, valuables or fragile items that could be damaged during your sofa installation. This will speed up the process and avoid any potential accidental damage that could occur.

    How to prepare for delivery

    How to prepare for delivery

    We’re sure you measured up before you made your purchase, but it’s always a good idea to grab the tape measure and size up your doors and hallways to help plan the easiest route into your living room.

    We find it’s helpful to make sure the path is spacious and clear, so it’s easier for our delivery partners to carry your new furniture through your home. This will help to avoid any accidental damage and ensure it’s safe for our delivery partners to do their jobs. 

      What time will my sofa arrive?

      Our delivery partners deliver between 7am and 7pm. The night before your delivery date, you can expect to receive a text or email notifying you of your 4 hour delivery window, during which our delivery partners will arrive. On the day, you will receive a call to confirm that your sofa is on the way to you, so you can be ready for their arrival.

      Our Delivery Partners
      Our Delivery Partners

      Our delivery partners

      Our delivery partners are trained to move sofas into difficult spaces, so you can rest assured your new furniture is in safe hands. As tempting as it might be to try and lend a hand, our delivery partners know what they’re doing. They’re specially trained in sofa installations, and they’ll take good care of your new sofa and your home.

      Our delivery partners carry out the sofa assembly, screw on the feet and plump the cushions. Once they’ve finished, take a good look at your new sofa to make sure you’re happy. Be sure to ask them any questions before they leave you to relax on your brand new sofa.

        Look Forward Logo

        We’re making it our business to make a difference.

        The environment is important to us, which is why the packaging from your new sofa will be removed after installation free of charge by our delivery partners. We’ll make sure to recycle as much of this packaging as possible. This process is part of our ethical production standards and eco-friendly supply chain, making a delivery by Sofology that extra bit special.

        Delivery Charges

        Charges apply under the following circumstances:

        • For UK mainland addresses (including Northern Ireland and the Scottish Highlands) this fee will be £99 per order.
        • For non-mainland addresses (the Islands of Scotland, the Channel Islands, the Isle of Man, the Isle of Wight and the Republic of Ireland) the delivery and installation fee will be £199.

        Some in stock products may be available for collection in store, in which case we can arrange for you to collect during store opening hours, or take home immediately after purchase. Please ask at the point of order.

        Read our full delivery terms and conditions here.