Delivery

Delivery

We’ll deliver your sofa to a room of your choice, get it ready for you to relax and take any packaging away for recycling.

We deliver Monday to Sunday, from 7:00am to 7:00pm.

Our delivery costs £129* for all UK mainland addresses, including Northern Ireland and the Scottish Highlands. *See Ts&Cs for details and exclusions.

Before delivery day

Get a delivery date

Get a delivery date

When you place your order online or in store, we’ll give you an estimated delivery date so you have an idea of when your sofa will arrive. Once your sofa is ready, you’ll receive a confirmed delivery date from us

Book your delivery

Book your delivery

We arrange delivery dates to keep our deliveries as sustainable as possible, so please try to keep to your assigned delivery date if you can. If you won’t be able to accept delivery on that day, you can go into your MySofology account and pick a new date that works for you.

Book your delivery
Prepare for delivery

Prepare for delivery

We want everything to go smoothly for you on delivery day, so we'd recommend making sure that your home is clear of obstructions when we come to install your new sofa. Try to keep any over-excited pets out of the way and our delivery teams will have you sitting pretty in no time!

On delivery day

What time will my sofa arrive?

The day before your delivery date, you can expect to receive a text or email letting you know when we’ll be coming to deliver your sofa.

Live order tracking

Live order tracking

We’ll text you a link on delivery day so you can track your order in real time and see where it is on the map.

You’re next!

You’re next!

We’ll give you a call on delivery day to let you know that your sofa is next to be delivered.

How to prepare for delivery

Leave it to the pros

Our expert delivery teams are trained to move sofas into your room of choice, so you can rest assured your new furniture is in safe hands. There’s no need to lend a hand, as they’re a two-man team that is specially trained to take good care of your sofa. Once the sofa is in your chosen room, they’ll install the feet and any Sofaglides you’ve ordered before tidying up and taking any packaging away for recycling. 

Once they’ve finished, take a good look at your new sofa to make sure you're happy - be sure to ask them any questions before they leave you to relax.

    Responsible deliveries

    Our delivery teams will always make sure to take away any packaging after your sofa is delivered. At the end of each day, they separate cardboard and plastic packaging to ensure as much can be recycled as possible.

    Delivery Charges

    Charges apply under the following circumstances:

    • For UK mainland addresses (including Northern Ireland and the Scottish Highlands) this fee will be £129 per order.
    • For non-mainland addresses (the Islands of Scotland, the Channel Islands, the Isle of Man, the Isle of Wight and the Republic of Ireland) the delivery and installation fee will be £199.

    Some in stock products may be available for collection in store, in which case we can arrange for you to collect during store opening hours, or take home immediately after purchase. Please ask at the point of order.

    Read our full delivery terms and conditions here.

     Frequently Asked Questions

     Frequently Asked Questions

    Our help centre is here to answer any questions you might have about your sofa delivery.

    How do I book my delivery?
    Our delivery teams work Monday to Sunday, from 7:00am - 7:00pm, giving our customers more freedom to have their sofas delivered on a day that suits them.


    The day before your delivery date, you can expect to receive a text or email notifying you of your delivery window. On delivery day, we will send a live tracking link via text so you can track the delivery team, and we will also give you a call to let you know when you’re next.